Feb 22, 2024 12:55 pm
Dear Homeowners,
I hope this message finds you well. We have an exciting announcement regarding a significant change that will impact our community management system.
As of April 1st, we will be transitioning to Vantaca as our community management software provider. This change is part of our ongoing efforts to enhance efficiency and provide better services to our homeowners.
We are excited about this transition and believe it will bring several benefits to our community:
- Improved User Experience: With Vantaca, homeowners will have access to a user-friendly platform that includes comprehensive features such as access to account history, DR violation history, ACC requests, work order requests, and the ability to make payments. This means you’ll have everything you need conveniently accessible on your account.
- Enhanced Communication: Vantaca offers better tools for communication, including streamlined email notifications, community-wide announcements, and online forums for discussions.
- Efficient Management: Vantaca’s comprehensive management system will help us streamline processes, track maintenance requests, and manage community resources more effectively.
- 24/7 Access: Homeowners will have access to their account information and community updates at any time, from any device, through Vantaca’s online portal.
We understand that transitions can sometimes be challenging, but we are committed to ensuring a smooth and seamless switch to Vantaca. Our team will be available to provide support and assistance throughout the transition process.
In the coming weeks, you will receive further communication detailing the steps to access the Vantaca platform and any necessary instructions for using the new system.
If you have any questions or concerns about this transition, please do not hesitate to reach out to us at Courtney.Vlastnik@Inframark.com We are here to assist you and address any inquiries you may have.
We are confident that this change will ultimately benefit our community, and we appreciate your cooperation and understanding as we make this transition together.
Thank you for your attention to this exciting announcement.
